Online sales rules

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Terms and Conditions

Diplomat Shop, the only diplomatic store in Azerbaijan, provides duty-free services only to experts with diplomatic status,  employees of embassies operating in Azerbaijan, members of international organisations with diplomatic status, and their family members.

Delivery information
We deliver fast and we are happy to do so. The delivery period shall commence at the latest on:
- The date of your order
- If you have provided us with the right documents
-Full Payment complete
-Estimate Delivery time within 48 hours within the Baku region.
-Collecting goods from the shop upon client request
When all this is arranged and your order is ready for delivery, you will receive an e-mail and phone call from us for confirmation.

You have the option to return your order within 14 days of giving your order. If you decide to return your order within these 14 days, we need specific information from you.

We need specific information in the case of:
•   Return request
•   Damaged goods
•   Wrong delivery/quantity



All products, stocks, and prices can be seen when logged in.
New products and specials are added monthly.
Scroll through our online shop for some shopping inspiration.
Start your exclusive shopping experience and order your diplomatic sales favorite products online.

1. Please arrange your ID Diplomatic Card

2. Go to "Create new account"

3. Fill the form and sign in

4. Start shopping with us

Terms and Conditions

A duty-free shop for members of the personnel of the permanent missions and international organizations with diplomatic status, as well as foreign delegates and experts on missions with diplomatic status.

 A limited quantity of 4 same product can be purchased .

- Payment information

Ordering has never been easier. Enjoy an easy way experience when using our online platform.
Access is exclusively available to shoppers with diplomatic status through its own login portal
The multi currency platform includes the following options:
Azn
Euro
USD

We accept the following payment methods. 
MasterCard / Visa


 1. Document and contact details (your ID passport must be in the Diplomat Shop database). Once downloaded in Sign in form and  approved by Duty Free Diplomat Shop data base system, we will contact you directly.
 2. Once the order has been processed by our warehouse, we will inform you of the delivery details.
 3. Please be informed that the estimated lead time will start on the day that we received both the online order and the diplomatic document.
 4. You will receive your invoice on your account page.

The minimum order amount is 100 euros.                                                         

Operating hours

Monday - Saturday : 11:00 - 20:00
Sunday : 12:00 - 18:00

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